Ecommerce fulfilment is the end-to-end process of receiving, storing, picking, packing, and shipping orders to customers on behalf of online sellers. In Singapore, a fulfilment partner like BrickHub receives your inventory at its warehouse, processes each order as it comes in, and dispatches it through local and regional couriers. This lets you focus on growing sales while we handle the logistics. BrickHub’s warehouse is strategically located in the west of Singapore for fast island-wide delivery.

3PL fulfilment costs in Singapore typically include inbound handling, monthly storage, pick-and-pack labour, and outbound shipping. Pricing varies based on SKU count, order volume, and product dimensions. BrickHub offers transparent, scalable pricing with no hidden fees — contact us via WhatsApp for a tailored quote based on your actual volumes.

A warehouse simply stores goods, while a 3PL (Third-Party Logistics provider) provides a full suite of services: receiving, inventory management, order processing, pick-and-pack, and last-mile delivery coordination. BrickHub is a full-service 3PL — not just storage — meaning your orders are processed and dispatched without you lifting a finger.

When a customer places an order on your store, BrickHub receives the order data through our system integration. Our warehouse team picks the correct items from your stock, packs them securely with appropriate packaging, and hands them over to the courier for delivery. Each step is tracked in real time so you always know the status of your inventory and shipments.

Yes. BrickHub supports integration with major Singapore and Southeast Asian marketplaces including Shopee and Lazada. Once your store is connected to our system, orders flow automatically into our fulfilment workflow without any manual intervention on your end. Reach out to us and our onboarding team will guide you through the setup.

Yes — BrickHub is fully equipped to handle TikTok Shop fulfilment in Singapore. We process TikTok Shop orders within our standard SLA, ensuring your seller metrics and fulfilment rate remain healthy. As TikTok Shop continues to grow in Singapore, having a dedicated 3PL partner ensures you scale without fulfilment bottlenecks.

BrickHub works with sellers at various growth stages, from emerging brands to established operations. We do not impose a prohibitively high minimum order threshold — we want to grow with you. Contact our team via WhatsApp to discuss your current volumes and we will design a plan that fits your stage.

For standard Singapore deliveries, orders picked and packed at our warehouse are typically dispatched same-day or next-day depending on cut-off times. Last-mile delivery across Singapore generally takes 1–3 business days through our courier partners. We will advise on exact SLAs during onboarding based on your preferred courier options.

BrickHub takes care of your inventory while it is in our facility. Please speak to our team about specific insurance options for your product category and value. We take warehouse security and handling procedures seriously to minimise any risk of loss or damage.

BrickHub manages returns by receiving returned parcels, inspecting the condition of items, and updating your inventory accordingly. We can restock resellable items or quarantine damaged goods for your review. A clear returns SOP will be agreed upon during onboarding to ensure smooth processing aligned with your marketplace policies.

Storage fees are calculated based on the cubic space your inventory occupies in our warehouse, billed on a monthly basis. Rates vary depending on volume and duration. BrickHub provides a clear fee breakdown upfront — no surprise charges. Contact us for a storage quote specific to your SKUs and estimated inventory levels.

Switching is straightforward. Our onboarding team will coordinate with you on a stock transfer timeline, set up system integrations, and ensure zero disruption to your order fulfilment during the transition. Many clients have switched to BrickHub from other 3PLs and found the process seamless with our guided handover support.

BrickHub works with courier partners that offer same-day and next-day delivery options within Singapore. Availability depends on order cut-off times and the courier service selected. Speak to our team about express delivery options if fast dispatch is a priority for your business.

Yes. BrickHub has experience handling fragile, high-value, and special-care items. Our team uses appropriate packaging materials and handling procedures to ensure delicate products are protected throughout storage and shipping. Please inform us of any special handling requirements during the onboarding process.

BrickHub integrates with major ecommerce platforms and marketplaces including Shopee, Lazada, TikTok Shop, Shopify, and WooCommerce. Our technology infrastructure allows seamless order sync so fulfilment is automated across all your sales channels. Contact us to confirm compatibility with your specific platform setup.

BrickHub differs from larger regional 3PL platforms like Anchanto and LOCAD in two key ways: pricing transparency and ecommerce specialisation. While platforms like Anchanto are software-led (you manage your own space), BrickHub bundles software, space, and labour under one flat-rate contract. Unlike LOCAD, which operates across multiple Southeast Asian markets, BrickHub focuses exclusively on Singapore — which means faster onboarding, more direct service, and operational decisions made locally. BrickHub’s rates are published publicly: $100/CBM storage, $2.00/order fulfilment, $2.90 last-mile delivery. No minimums, no setup fees.

Yes. BrickHub offers cold storage for food, beverages, and temperature-sensitive products, as well as air-conditioned storage for beauty products, supplements, electronics, and other temperature-sensitive inventory. Contact us to discuss your specific temperature requirements.

Cold storage refers to refrigerated conditions typically below 8°C — used for perishables, fresh food, dairy, and pharmaceutical products with strict temperature-sensitive requirements. Air-conditioned storage is maintained at a comfortable room temperature (around 20–25°C) and protects products from Singapore’s heat and humidity — ideal for skincare, supplements, electronics, and high-value goods.